Senior Business Manager, Technology Sector, Jakarta Office

Senior Business Manager, Technology Sector, Jakarta Office

As our Jakarta Office Senior Business Manager, you will be wearing 2 hats-  1) Senior Office Manager and our 2) Main Jakarta Office Account Manager. You will be leading Savant Degrees’ Jakarta software project team (~15+ people) from the very start- from taking care of staff’s retention rate and career progress, office accounts (P&L), to maintaining a close rapport with our 1-2 key Clients, and guiding our software development team to achieve excellent software solutions.

To make sure you will enjoy this role, we believe we are looking for a people’s person with strong leadership and account management background, who has a Computer Science or related degree. Someone who is energetic, loves to connect with new faces and importantly, look after and maintain a successful team. Give us a shout if you think you have what it takes to lead a successful team to build digital solutions for companies around the globe!

Requirements

Responsibilities:

  • Minimum 6-8 years of related technology/software project management experience preferred
  • Lives in Jakarta
  • Computer Science degree background a plus
  • Experience in managing a software development project team of >6 people
  • Exceptional client relationship management skills
  • Exceptional verbal and written English communication skills
  • Experience in negotiating with and managing Clients
  • Experience in leading a team of 5 or more
  • A leader by nature, with professional work ethics and moral compass
  • Responsible and self-motivated
  • Meticulous and organised

Responsibilities

1) Office Manager Responsibilities:

 

  • Be the main communication bridge between the Jakarta office and Singapore headquarter. Keep Singapore headquarter management team well informed on development team progress, and recommending solutions and changes when necessary.

 

  • Achieve key financial objectives set by Singapore office by preparing monthly, quarterly and annual budgets together with Office Coordinator; scheduling expenditures; analyzing variances; initiating corrective actions.

 

  • Design and implement office policies by establishing standards and procedures; measuring results against standards and KPIs and making necessary changes.

 

  • Maintain resource efficiency and service quality by ensuring necessary office operations, systems and procedures are in place.

 

  • Maintain a positive office culture by recommending achievable solutions such as e.g. weekly brown bag sessions for team to continually share and learn from each other.

 

  • Maintain a world-class development team with good retention rates by conducting routine employee reviews, goal setting and planning. Alongside office coordinator, oversee office recruitment and onboarding.

 

  • Be the point of contact when Jakarta office teammates require a person to consult for office or work related matters.

 

2) Account Manager Responsibilities:

 

  • Be the primary point of contact and build long-term relationships with 1-2 of our main business Client accounts. Develop a trusted advisor relationship with key accounts and Client stakeholders.

 

  • Support your 1-2 main Client accounts through regular email, phone, presentations, and in person meetings

 

  • Be a responsible, firm and solid negotiator for Client proposals and budgets.

 

  • Ensure the timely and successful delivery of our software solutions according to Client needs and objectives, alongside the project manager and internal development team

 

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

 

  • Responsible for keeping current Clients satisfied and delivering exceptional Client service daily, together with the Project Manager

 

  • Monitor and analyze customer’s usage of our product

Share this

Where do I start?

If you like our culture and think you have what it takes to be a Savant, send an email to jobs@savantdegrees.com with your cover letter and resume. Please send your documents in .doc, .docx or .pdf format with the file name convention: [Full name]_[Position applied for].

  • info@savantdegrees.com
  • Singapore - Jakarta - Manila